FAQ

Frequently asked questions

Freestyle scooters, skateboards and our Lille workshop: advice to help you choose your gear and prepare your order.

How do I choose a freestyle scooter?

Choose a freestyle scooter based on your build, experience and riding style: skatepark, street or a mix of both. Compare the overall height, deck dimensions and wheel sizes. Standing on the deck, check that your position feels comfortable and you can move freely. Our buying guide explains what to check before choosing a model.

Freestyle scooter buying guide
Which skateboard should I choose as a beginner?

Start with what you want to do: learn tricks, get around town or go cruising. Look at street skateboards for tricks, and compare cruisers and longboards for transport and longer rides. Check deck width, truck width and wheel diameter. Wheel hardness should suit the surfaces you ride, rather than just the look of the board.

Skateboard, cruiser and longboard buying guide
Are my scooter parts compatible?

A matching brand does not guarantee that freestyle scooter parts are compatible. Check wheel diameter and widths, as well as axle dimensions, against your deck, fork and brake. For the handlebar, check its diameter and compression system, including HIC or SCS. If you are unsure, send the team the references for your setup and the parts you are considering before ordering.

Check compatibility with the team
Where can I get my scooter repaired in Lille?

The La Cabane de la Glisse workshop in Lille maintains, repairs and assembles freestyle scooters, skateboards and skates. Drop in during opening hours without an appointment for an inspection, adjustment or part replacement after checking the equipment. The price and timeframe are confirmed after examining your gear and the parts required.

Lille repair workshop: information and opening hours
What are the delivery costs and timeframes?

Delivery costs are calculated automatically in the cart based on the products ordered. The total delivery time includes order preparation and transport by the carrier. You can also collect your order from our Lille shop without delivery charges. Check the shipping policy for the delivery arrangements and stated timeframes.

Delivery and shop collection
How do I request a return or after-sales service?

For a question about returning an order, contact the team with your order number and the item reference. For a faulty product, email sav@lacabanedelaglisse.fr with a description of the issue and photos. The after-sales team will explain how to obtain a return number. Check our refund policy for the applicable arrangements.

Returns and after-sales service
Where is your action sports shop in Lille?

La Cabane de la Glisse is at 56 rue de Marquillies, 59000 Lille, France. The shop offers freestyle scooters, skateboards, skates, hockey equipment, BMX bikes and protective gear. The team can help you choose equipment and spare parts in store. Check opening hours and directions before your visit.

Shop address, opening hours and directions

Ask the team